Adminitration and Management in Education
1. An ability to minimize waste of the organization’s available resources is called:
o A. Efficiency
o B. Effectiveness
o C. Leading
o D. Planning
Ans: (A) Efficiency
2. A group of people working together in a consciously structured setting to achieve group goals make a/an:
o A. Management
o B. Organization
o C. Administration
o D. Both B and C
Ans: (B) Organization
3. The process of using influence to motivate others to work toward accomplishing goals is referred to as:
o A. Leading
o B. Organizing
o C. Planning
o D. Controlling
Ans: (A) Leading
4. “Figurehead, leader, and liaison” are roles which come under:
o A. Informational roles
o B. Decisional roles
o C. Interpersonal roles
o D. Management roles
Ans: (C) Interpersonal roles
5. When a manager transmits information from outside to the people within the organization and also passes information from one subordinate to others, he works as:
o A. Monitor
o B. Disseminator
o C. Spokesperson
o D. Entrepreneur
Ans: (B) Disseminator
6. In the role of the manager who initiates changes to improve his unit or to adapt to shifting conditions in the outside world, he acts as:
o A. Negotiator
o B. Disturbance handler
o C. Entrepreneur
o D. Monitor
Ans: (C) Entrepreneur
7. Managers need certain competencies to successfully achieve their goals, known as:
o A. Informational roles
o B. Management skills
o C. Decisional roles
o D. Management positions
Ans: (B) Management skills
8. When you think of the skills held by professionals such as civil engineers or oral surgeons, you typically focus on their:
o A. Technical skills
o B. Human skills
o C. Conceptual skills
o D. Personal skills
Ans: (A) Technical skills
9. Power of decision making is an example of:
A. Technical skills
B. Human skills
C. Conceptual skills (Answer)
D. Personal skills
10. Managers perform a delicate balancing act between the demand and need of higher and first-line managers:
A. Lower
B. Top
C. First line
D. Middle (Answer)
11. The universal process of efficiently getting activities completed with and through other people is called:
A. Management (Answer)
B. Organization
C. Administration
D. None of these
12. The term management is reserved for profit-making organizations while administration is more readily acceptable in:
A. Profit-making organizations
B. Non-Profit making organizations (Answer)
C. Both a and b
D. Autonomous bodies only
13. Deciding what to do, why to do and when to do is the main objective of:
A. Planning (Answer)
B. Organizing
C. Coordinating
D. Controlling
14. Once the reasons for the organization’s existence are made clear through the statements of major objectives, administrators will establish sub-objectives and formulate:
A. Theory
B. Decisions
C. Forecast (Answer)
D. None
15. The establishment of relationships between the activities to be performed, the personnel to perform them, and the physical factors that are needed comes under:
A. Planning
B. Organizing (Answer)
C. Coordinating
D. Controlling
16. All employees need and expect to be:
A. Managed
B. Lead
C. Supervised (Answer)
D. Guide
17. The function of reviewing, regulating, and controlling performance to ensure that it will conform to certain standards is called:
A. Planning
B. Organizing
C. Coordinating
D. Controlling (Answer)
18. The most important, pre-twentieth century influence on administration was the:
A. Industrial revolution (Answer)
B. Scientific revolution
C. Technological revolution
D. Both a and c
19. In the 1830’s, who wrote about the need for the systematic study and standardization of work operations to improve productivity?
A. Charles Babbage (Answer)
B. Frank Gilbreth
C. Morris Cooke
D. W. Taylor
20. Who is considered the father of Scientific Management?
A. Charles Babbage
B. Frank and Gilbreth
C. Morris Cooke
D. Frederick W. Taylor (Answer)
21. Taylor sought to create a mental revolution by defining clear guides for improving:
A. Workman efficiency
B. Production efficiency (Answer)
C. Factory operations
D. Scientific method
22. Taylor’s scientific management was accepted by:
A. United States
B. France
C. Germany
D. All of them (Answer)
23. Which study was given by Frank and Gilbreth?
A. Time
B. Motion (Answer)
C. Behavioural
D. General administrative
24. Cooke, who personally studied under Taylor for a year, demonstrated specifically on:
A. University administration
B. Municipal management
C. Industrial management
D. Both a and b (Answer)
25. Commanding is the more formal and directive way of what we call today:
A. Leading (Answer)
B. Controlling
C. Coordinating
D. Organizing
26. Max Weber was a German:
A. Sociologist (Answer)
B. Engineer
C. Construction contractor
D. Psychologist
27. Hawthorne studies were conducted under the supervision of:
A. Elton Mayo (Answer)
B. Urwick
C. Gulick
D. James D. Mooney
28. Weber developed a theory of authority structures and described organizational activity based on authority relations called:
A. Management theory
B. Scientific Management theory
C. Bureaucratic model (Answer)
D. Organizational Humanist theory
29. Mary Parker Follet made significant contributions in the areas of:
A. Management
B. Scientific management
C. Human relations movement
D. Motivation (Answer)
30. The Bureaucratic Model can be briefly characterized by:
A. Division of labour
B. Personal interaction
C. Selection and promotions based on merits
D. Both a and c (Answer)